Effective Date: September 3, 2026

At STS, we aim to make order delivery simple and convenient. Orders are processed and shipped to the address provided by the customer during checkout.

1. Order Processing

Orders are normally processed after successful payment confirmation. Processing time may vary depending on product availability, order volume, holidays, or other operational circumstances.

2. Shipping Address

Customers are responsible for providing accurate and complete shipping information. STS cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

3. Delivery Time

Estimated delivery timelines may vary based on:

• Delivery location
• Courier availability
• Product availability
• Weather conditions
• Public holidays
• Unforeseen logistical circumstances

The estimated delivery period shown at checkout or communicated with your order should be treated as an estimate rather than a guaranteed delivery date.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

5. Order Tracking

Where tracking information is available, customers may receive shipment details through the contact information provided with the order.

6. Delayed or Lost Shipments

If your order appears significantly delayed or is marked delivered but has not been received, please contact our customer support team so that the matter can be reviewed with the delivery partner.

7. Damaged Packages

If your package appears visibly damaged at the time of delivery, customers are encouraged to document the condition and contact STS promptly.

8. Contact Us

For shipping-related queries:

Email: spurkait063@gmail.com
Address: Bagnan, Garaghata, Nabasan More near Dogora, PIN Code – 711303, India